Terms of service

Terms of Service

Effective Date: 24/07/2025
Welcome to SLYH. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using any part of our site, you agree to be bound by these Terms.

1. General Information

This website is operated by SLYH. Throughout the site, the terms “we”, “us” and “our” refer to SLYH. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any malware, viruses, or harmful code.

  • Violation of these Terms will result in immediate termination of your services.

3. Product Information

We make every effort to display product descriptions, colors, and details accurately. However, we cannot guarantee exact color accuracy across all devices.

4. Pricing & Payment

  • All prices are listed in SGD (Singapore Dollars) unless otherwise stated.

  • We reserve the right to change product pricing at any time without prior notice.

  • Payments are processed securely via Shopify Payments, PayPal, or other approved gateways.

5. Shipping & Delivery

We deliver locally within Singapore and offer international shipping. Delivery times are estimates and may vary due to external factors.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details. We reserve the right to deny refunds if return criteria are not met.

7. Intellectual Property

All content on this site (logos, graphics, images, copy, etc.) is the property of SLYH and may not be used without written permission.

8. User Comments & Submissions

If you send us creative ideas, suggestions, or feedback — you agree that we may use them without restriction or obligation to compensate you.

9. Prohibited Uses

You are prohibited from using the site or its content for:

  • Any unlawful purpose

  • Spamming, phishing, or transmitting viruses

  • Infringing upon our intellectual property rights

  • Harassing or discriminating against others

10. Third-Party Services

We may use third-party tools or services. We are not responsible for the content, policies, or practices of third-party websites linked from our store.

11. Limitation of Liability

SLYH is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our service or products.

12. Indemnification

You agree to indemnify and hold SLYH, its employees, affiliates, and partners harmless from any claim or demand arising from your breach of these Terms.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of Singapore.

14. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and your continued use constitutes acceptance.

15. Contact Information

Questions about the Terms of Service should be sent to:
📩 support@slyh.sg